This Privacy Policy describes the information privacy practices of Zenaza LLC ("Zenaza," "we," "us," or "our"). This Privacy Policy explains what information we collect about you; how we collect that information; the purpose for collecting it and how it benefits you; the outside parties we share it with; and your rights, including what you can do regarding your information.
1. We collect and use personal information about you
We (and the vendors that perform services on our behalf and other parties) collect, receive, and develop several different types of personal information about you depending on the nature of your interactions with us. For example, we collect:
Identifiers/Contact Information: We may collect your name, email address, mailing address, zip/postal code, and phone number. We also collect identifiers that you post to our Site.
Internet and Network Activity Information: We may collect your IP address when you visit our Site. We also use tracking tools like cookies and pixels to passively collect information about how you interact with our Site and online content. This might include device identifiers, the type of browser and operating system you are using, your browsing and search history on our Site, what areas of our Site you visit and for how long, what site you came from to get to us and what site you go to when you leave us, and your interactions with our digital ads and content on other sites.
Location Information: We may passively collect information about your geolocation when you access our Site. We also collect information about your location using your IP address and your zip code.
Demographic Information: We may collect demographic information, such as your age, date of birth, or gender.
Payment Information: We and our vendors collect payment information, such as your account number, credit card number, expiration date, card verification number, and billing address.
Visual/Audio Information: For example, we may record audio during customer care calls.
Sensitive Information: We may collect information that may be considered sensitive personal information under certain state or local laws. For example, we may collect information that reveals your health status, race, ethnicity, or religion.
Information you submit or post: We collect feedback and any other information you provide when you contact us.
We collect and develop Inferences. Using the other pieces of personal information collected about you, we draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.
2. We use personal information for the purposes described below
- Marketing purposes: We use your information to tailor and send you information about our services. We also use information to tailor and serve you ads about our services.
- Develop and improve our services: We may use your information to make our Site better. We use your information to customize your experience. We may also use your information to conduct research and to develop new services.
- Respond to your requests or questions: We use your information to respond to your questions, complaints, and feedback.
- Communication: We might also use your information to contact you about this Privacy Policy or our Terms of Use.
- Security purposes: We use information to protect our organization (including our Site), our customers and others. We may also need to use your information to detect, investigate, and remediate fraud or other suspected illegal activity.
- Verification purposes: We will use certain pieces of information to verify your identity if you make requests pursuant to this Privacy Policy. The verification steps and the pieces of information that we request may vary depending on the sensitivity and nature of your request.
- Legal compliance: We use information as otherwise permitted or required by law or as we may notify you.
3. We collect personal information about you from various sources, directly and indirectly
We collect personal information directly from you. For example, we may collect information when you sign up for an e-newsletter, apply for a position, or otherwise contact us, or when you participate in our CSW program.
We collect personal information from your devices. We use technical tracking tools that work behind the scenes, like browser cookies, beacons, and pixels, to automatically collect information from and about you and your devices. We collect this information when you interact with our Site, our ads, and our emails that we or our vendors send to you. We collect this information about users over time and across devices.
We get personal information from vendors we hire to work on our behalf. For example, vendors that host or maintain our Site and send emails for us may give us information.
We get personal information about you from other parties. We work with business and marketing partners and social media platforms that give us information about you that they have collected either directly or indirectly from you.
We may combine information about you in a variety of ways. We may combine information collected offline, such as information collected about you during a customer care call and with information collected online.
4. We share personal information with other parties
- Service providers: We share personal information with vendors that perform services on our behalf for our own business and operational purposes. For example, we may share information with vendors that send emails for us, run our websites, provide advertising or marketing services, track advertising impressions, provide analytics services, investigate and prevent data incidents, audit our business and financial statements, provide legal advice, and place our advertisements on other platforms.
- Business partners: We may share your personal information with business partners and marketing companies. These partners may send you marketing information including by mail or email. We may also share personal information with other parties, including those that run social media platforms, that help us with marketing.
- Legal compliance: We will share personal information in order to comply with the law or to protect ourselves or others. For example, we will share information as required to respond to a court order or subpoena. We may share information if a government agency or investigatory body requests it. We might share information when we are investigating potential fraud.
- Business transfers: We may share personal information with any successor to all or part of our organization. For example, we may share information in connection with a sale, merger, assignment, reorganization, or other transfer or disposition of a portion or all of our assets.
- Other purposes: We may share information for other reasons we may describe to you or as permitted or required by law.
5. You have choices and rights regarding our use of your personal information
You can opt-out of receiving our marketing emails. To stop receiving our marketing emails, follow the instructions in any marketing message you get from us. Even if you opt-out of getting marketing messages, we will still send you transactional messages, such as responses to your questions.
You can control certain cookies and tracking tools. To adjust your preferences, you may adjust your browser settings.
6. Your US State Privacy Rights
Depending on where you reside, you may have some or all of the following rights with respect to your personal information, subject to certain exceptions set forth in applicable law.
Access
You may have the right to request to confirm whether we process your personal information. Subject to certain exceptions, you may also have the right to request a copy of your personal information.
Deletion
You may have the right to request that we delete personal information we have from or about you, subject to certain exceptions.
Correction
You may have the right to request that we correct inaccurate personal information we maintain about you, subject to certain exceptions.
Opt-Out of Sale
We may "sell" personal information as the term is defined under applicable state law. You may have the right to request to opt out of the sale of your personal information to a third party.
Opt-Out of Targeted Advertising
We may use personal information obtained from your activities across unaffiliated sites to send more relevant advertising to you. You may have the right to request that we stop using your personal information for such targeted advertising.
We will take reasonable steps to verify your identity prior to responding to your requests. The verification steps will vary depending on the sensitivity of the personal information. We may deny certain requests and will explain why your request was denied and how to appeal our decision, as required by applicable law.
7. Our Site is hosted in the United States
Our Site is hosted in the United States. If you are visiting from outside the United States, note that United States laws may not provide the same level of protections as those in your own country. If you access our Site from outside of the United States, you understand, consent, and agree that we may transfer your personal information to the United States. We may also process, share, transfer and store personal information on servers located in countries other than the United States.
8. Our Site is not intended for children
We do not knowingly collect personal information from children under 16. If you are a parent or legal guardian and think your child under 16 has given us personal information, you can email us using the contact information below. Parents, you can learn more about how to protect children's privacy online at the FTC's consumer website.
9. We use standard security measures
The Internet is not 100% secure. We cannot promise that your use of our Site will be completely safe. We encourage you to use caution when using the Internet.
We may link to other sites or outside party services on platforms we do not control. If you click on a link to an outside party site, you will be taken to websites or platforms we do not control. This Privacy Policy does not apply to the privacy practices of that website or platform. Read the privacy policies of other websites and companies carefully. We are not responsible for these outside party practices.
We keep personal information as long as reasonably necessary to carry out the purposes described in this Privacy Policy or any other notice provided at the time of data collection, to provide our services, and as necessary to comply with our legal obligations, resolve disputes, protect and defend our legal rights, and enforce our agreements.
10. Feel free to contact us if you have more questions
If you have any questions about this Privacy Policy or want to correct or update your information, or submit a complaint, please contact us using the information below.
info@zenaza.com
Address
Zenaza LLC
1100 Peachtree St. NE Suite 200
Atlanta, GA 30309
Phone
+1 (888) 359-9424
11. We may update this Privacy Policy
From time to time, we may change our privacy policies. We will notify you of any material changes to our Privacy Policy to the extent required by law. We will also post an updated copy on our Site. Please check our Site periodically for updates.
Consumer Health Data Privacy Policy
Effective: January 28, 2025
This Consumer Health Data Privacy Policy (this "Policy") describes how the Zenaza LLC ("Zenaza," "we," "us," or "our") collects, uses, and shares consumer health data (as that term is defined by applicable state law). We ask that you review it carefully. This Policy describes how we treat consumer health data collected by or on behalf of Zenaza when you use our website or any other websites and platforms where this Policy is referenced or found (collectively, the "Site"), in our email messages to you relating to the Site, and in our offline interactions where this Policy is referenced.
1. Consumer health data we may collect
We (and the vendors and other parties we use to perform services on our behalf) may collect the following categories of consumer health data; the categories of consumer health data we collect from or about you specifically (if any) will depend on the context of your interactions with Zenaza and the choices you make:
- Information about your health conditions, symptoms, status, diagnoses, testing, or treatments (including surgeries, procedures, medications, or other interventions): We may collect this information, for example, if you provide this information in the intake form
- Information that identifies a consumer seeking health care services; and
- Other information that identifies your past or present health status.
2. Sources of consumer health data
We may collect consumer health data directly from you. For example, we may collect consumer health data you provide relating to your health condition. Additionally, we and our vendors may use cookies and related technologies to passively collect information from and across your devices when you interact with our Site, our emails, or other online content. Finally, we may acquire consumer health data about you from other sources. We may also combine information about you that we receive from other parties with other information about you that we collect when you use the Site or that you choose to share with us, and this combined information may in some instances be considered consumer health data.
3. Purposes for which we may collect and use consumer health data
We may collect and use consumer health data to:
- Provide our services;
- Provide support and respond to your inquiries, and to contact and communicate with you when necessary;
- Review the usage and operations of our Site, develop new services, improve the Site, and conduct research and analyses to enhance or improve our content and services;
- Prevent, detect, and investigate fraud, cyber incidents, or other illegal or harmful activity and for other security, safety, compliance, and due diligence purposes; and
- Create data in an aggregated format that may be used for analytical and demographic purposes.
4. How we may share consumer health data
We may share your consumer health data for the purposes described above. Additionally, we may share personal information, including consumer health data, with your consent or as reasonably necessary to complete any transaction or provide any service you have requested or authorized, as described above.
We may share your consumer health data with your health care professionals and our business partners. We may also disclose your consumer health data (a) to vendors that provide business, professional, or technical support functions for us, help us operate our organization and the Site, or administer activities on our behalf; (b) to comply with law, or to respond to subpoenas, judicial processes, or government requests and investigations, or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; (c) to protect the security of our Site, servers, network systems, databases, and organization; (d) as necessary, if we believe that there has been a violation of our Terms of Use, any other legal document or contract related to our services, or the rights of any third party; and (e) to another entity that acquires or intends to acquire us or any of our assets in connection with a sale or bankruptcy or reorganization proceeding.
5. Third party collection of consumer health data
Third parties may be able to collect consumer health data from you over time and across different websites depending on your browser, browser add-ons, and associated permissions you set on your devices.
6. Your privacy rights
Subject to certain legal limitations and exceptions, you may be able to exercise some or all of the following rights:
- Confirmation and Access: You may request to confirm whether we collect, share, or sell consumer health data about you. You may also request to access such consumer health data, including a list of all third parties and affiliates with whom Zenaza has shared or sold the consumer health data and an active email address or other online mechanism that you may use to contact these third parties.
- Deletion: You may request that we delete any of your consumer health data collected from you and retained by us.
- Withdraw Consent: You may request to withdraw consent to Zenaza's collection and sharing of consumer health data concerning you.
- Review and Revise: You may request to review and/or revise your consumer health data.
We may deny your request to exercise any of the rights described above if doing so is reasonably necessary for us (or our affiliates or processors) to: prevent, detect, protect against, or respond to security incidents, identity theft, fraud, harassment, malicious or deceptive activities, or any activity that is illegal under applicable law; preserve the integrity or security of systems; or investigate, report, or prosecute those responsible for any such action that is illegal under applicable law.
7. Exercising your rights
You may request to exercise your rights by contacting us using the information provided above. We may take steps to verify your identity before responding to your request by asking you a series of questions about your previous interactions with us.
We may deny certain requests and will explain why your request was denied and how to appeal our decision, as required by applicable law. After receiving our explanation, if you would like to appeal our decision, you may do so as further detailed in our communication back to you.
8. Changes to Zenaza Consumer Health Data Privacy Policy
We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Policy at any time. When we do, we will post the change(s) on our Site. Your continued use of our services following the posting of changes to this Policy means you accept these changes.
9. Contact information
If you have any questions or concerns about this Policy or the practices described herein, please contact us using the information provided in Section 10 above.
Effective Date: January 28, 2025
Privacy Policy
Your privacy and security are our top priorities.
Learn how we protect and handle your personal information.
Introduction
This Privacy Policy describes the information privacy practices of Zenaza LLC (“Zenaza,” “we,” “us,” or “our”). This Privacy Policy explains:
- What information we collect about you
- How we collect that information
- Why we collect it and how it benefits you
- The outside parties we share it with
- Your rights and choices regarding your information
Table of Contents
- Information We Collect
- How We Use Information
- Information Sources
- Information Sharing
- Your Choices & Rights
- State Privacy Rights
- International Users
- Children’s Privacy
- Security Measures
- Contact Information
- Policy Updates
- Consumer Health Data Privacy Policy
1. Information We Collect
We (and the vendors that perform services on our behalf and other parties) collect, receive, and develop different types of personal information depending on how you interact with us. For example, we may collect:
Identifiers / Contact Information
We may collect your name, email address, mailing address, zip/postal code, and phone number. We may also collect identifiers that you post to our Site.
Internet and Network Activity Information
We may collect your IP address when you visit our Site. We also use tracking tools like cookies and pixels to passively collect information about how you interact with our Site and online content, including:
- Device identifiers
- Browser type and operating system
- Browsing and search history on our Site
- Pages visited and time spent
- Referring and exit sites
- Interactions with our digital ads and content on other sites
Location Information
We may passively collect geolocation information when you access our Site. We may also collect location information using your IP address and your zip code.
Demographic Information
We may collect demographic information such as age, date of birth, or gender.
Payment Information
We and our vendors may collect payment information, such as account number, credit card number, expiration date, card verification number, and billing address.
Visual / Audio Information
For example, we may record audio during customer care calls.
Sensitive Information
We may collect information that may be considered sensitive personal information under certain state or local laws (for example: health status, race, ethnicity, or religion).
Information You Submit or Post
We collect feedback and any other information you provide when you contact us.
Inferences
Using other pieces of personal information, we may draw inferences reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.
2. How We Use Information
We may use personal information for the following purposes:
- Marketing purposes: Tailor and send you information about our services and serve ads
- Develop and improve our services: Improve our Site, customize your experience, conduct research, and develop new services
- Respond to requests or questions: Respond to questions, complaints, and feedback
- Communication: Contact you about this Privacy Policy or our Terms of Use
- Security purposes: Protect Zenaza, our Site, customers, and others; detect and address fraud or suspected illegal activity
- Verification purposes: Verify your identity if you submit requests under this Privacy Policy
- Legal compliance: Use information as permitted or required by law or as otherwise disclosed to you
3. Information Sources
We collect personal information directly and indirectly from various sources:
Information You Provide
We collect information when you sign up for an e-newsletter, apply for a position, contact us, or participate in our CSW program.
Information from Your Devices
We use tracking tools such as browser cookies, beacons, and pixels to collect information automatically when you interact with our Site, ads, or emails. We may collect information over time and across devices.
Information from Vendors
Vendors that host or maintain our Site, send emails, or provide other services may provide information to us.
Information from Other Parties
We may work with marketing partners and social platforms that provide information about you they collected directly or indirectly.
Combining Information
We may combine offline information (such as customer care calls) with online information collected through the Site.
4. Information Sharing
We may share personal information in the following circumstances:
Service Providers
We share information with vendors that perform services on our behalf for business and operational purposes (for example: website hosting, email delivery, marketing services, analytics, fraud prevention, audits, and legal services).
Business Partners
We may share information with business partners and marketing companies who may send you marketing information by mail or email. We may also share information with social media platforms and other marketing partners.
Legal Compliance
We may share information to comply with law, respond to subpoenas/court orders, cooperate with investigations, or protect Zenaza or others (including investigating fraud).
Business Transfers
We may share information with a successor entity in connection with a sale, merger, assignment, reorganization, or other transfer of assets.
Other Purposes
We may share information for other reasons we describe to you, or as permitted or required by law.
5. Your Choices & Rights
Marketing Emails
You may opt out of marketing emails by following the unsubscribe instructions in the message. Even if you opt out of marketing messages, we may still send transactional messages (such as responses to your questions).
Cookies and Tracking Tools
You may control certain cookies and tracking tools through your browser settings.
6. Your US State Privacy Rights
Depending on your state of residence, you may have certain rights, subject to legal exceptions:
Access
You may request confirmation of whether we process your personal information and request a copy (subject to exceptions).
Deletion
You may request deletion of personal information we maintain about you (subject to exceptions).
Correction
You may request correction of inaccurate personal information (subject to exceptions).
Opt-Out of Sale
We may “sell” personal information as defined by applicable state law. You may request to opt out.
Opt-Out of Targeted Advertising
We may use information from your activities across unaffiliated sites for targeted advertising. You may request that we stop.
Verification: We will take reasonable steps to verify your identity before fulfilling requests.
Denials & Appeals: We may deny certain requests and will explain why and how to appeal, as required by law.
7. International Users
Our Site is hosted in the United States. If you access the Site from outside the U.S., you understand and agree your personal information may be transferred to, stored in, and processed in the United States and other countries where we or our service providers operate.
8. Children’s Privacy
Our Site is not intended for children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us personal information, contact us using the information below.
Parents can learn more at the FTC’s consumer website about protecting children’s privacy online.
9. Security Measures
We use standard security measures, but the Internet is not 100% secure. We cannot guarantee that your use of our Site will be completely safe. Please use caution online.
Third-Party Links
Our Site may link to third-party sites or services we do not control. This Privacy Policy does not apply to third-party practices. Review their policies carefully.
Retention
We keep personal information as long as reasonably necessary for the purposes described in this Privacy Policy (or other disclosures at collection), to provide services, comply with legal obligations, resolve disputes, protect legal rights, and enforce agreements.
10. Contact Information
If you have questions about this Privacy Policy, want to correct/update your information, or submit a complaint, contact us:
Email:
info@zenaza.com
Address:
Zenaza LLC
1100 Peachtree St. NE, Suite 200
Atlanta, GA 30309
Phone:
+1 (888) 359-9424
11. Policy Updates
From time to time, we may update this Privacy Policy. We will notify you of material changes as required by law, and we will post an updated copy on our Site. Please review periodically for updates.
Consumer Health Data Privacy Policy
Effective Date: January 28, 2025
This Consumer Health Data Privacy Policy (“Policy”) describes how Zenaza LLC (“Zenaza,” “we,” “us,” or “our”) collects, uses, and shares consumer health data (as defined by applicable state law). This Policy applies to consumer health data collected by or on behalf of Zenaza when you use our website or other websites/platforms where this Policy is referenced (collectively, the “Site”), in our emails related to the Site, and in offline interactions where this Policy is referenced.
1. Consumer Health Data We May Collect
Depending on your interactions and choices, we may collect:
- Information about health conditions, symptoms, status, diagnoses, testing, or treatments (including surgeries, procedures, medications, or other interventions), for example if provided in an intake form
- Information identifying a consumer seeking health care services
- Other information that identifies past or present health status
2. Sources of Consumer Health Data
We may collect consumer health data:
- Directly from you (for example, information you provide)
- Automatically via cookies and similar technologies when you interact with the Site, emails, or online content
- From other sources, and we may combine it with information we collect through the Site or that you provide
Combined information may, in some instances, be considered consumer health data.
3. Purposes for Collection and Use
We may collect and use consumer health data to:
- Provide services
- Provide support and respond to inquiries
- Review usage/operations of the Site, develop new services, improve the Site, and conduct research/analysis
- Prevent, detect, and investigate fraud, cyber incidents, illegal/harmful activity, and for security/safety/compliance purposes
- Create aggregated data for analytics and demographic purposes
4. How We May Share Consumer Health Data
We may share consumer health data for the purposes above, and:
- With your consent, or as reasonably necessary to complete a transaction or service you requested
- With health care professionals and business partners
- With vendors providing business/professional/technical support
- For legal compliance, subpoenas, government requests, or public safety matters as permitted/required by law
- To protect Site/security systems and Zenaza
- To address violations of Terms of Use or protect third-party rights
- In connection with acquisition, sale, bankruptcy, or reorganization
5. Third-Party Collection
Third parties may be able to collect consumer health data over time and across websites depending on your browser settings, add-ons, and device permissions.
6. Your Privacy Rights
Subject to legal limitations and exceptions, you may have the right to:
- Confirmation and access: Confirm whether we collect/share/sell consumer health data and request access, including a list of third parties/affiliates with whom data was shared/sold and a contact mechanism
- Deletion: Request deletion of consumer health data retained by us
- Withdraw consent: Withdraw consent to collection and sharing
- Review and revise: Review and/or revise your consumer health data
We may deny requests when necessary for security, fraud prevention, system integrity, or investigation/prosecution of illegal activity under applicable law.
7. Exercising Your Rights
You may request to exercise rights by contacting us using the information in Section 10 above. We may verify identity by asking questions about prior interactions.
If we deny a request, we will explain why and how to appeal as required by law. Appeal instructions will be provided in our response.
8. Changes to This Policy
We may update this Consumer Health Data Privacy Policy at our discretion. Updates will be posted on our Site. Continued use after posting constitutes acceptance.
9. Contact Information
For questions or concerns about this Policy, contact us using the information in Section 10 above.
